The Importance of Listening
$ 59.33
Description: Listening is one of the most important skills in selling. Listening effectively enables us to truly understand a customer's needs. This then enables the salesperson to match these needs with the benefits of the product. In this minute training video, viewers are shown a scenario demonstrating the various aspects of listening, and how they can impact on the sales process, such as: Paraphrasing Paying attention Not interrupting Not making assumptions Clarifying by asking questions
